How to Write a Claim Letter

by WriteExpress Staff Writers

  1. At the beginning of your letter, indicate that you are making a claim and specify the type of claim you are making (e.g., an insurance claim).
  2. State the policy number, if applicable.
  3. Describe the specific circumstances or details of the claim (for example, that a product is defective or the details of an accident). Give all relevant facts concerning the claim.
  4. Indicate the dollar amount you are claiming or what action you would like the reader to take and the date by which you expect the action to be taken.
  5. Refer to any documents you are including with your letter, including claim forms, repair estimates, warranty, or records or receipts. Ask if there is any other information or documents or forms you need to send.
  6. If you are using some of the enclosed documents as evidence to substantiate your claim, specifically mention the content of the documents and illustrate how they support your claim.
  7. Indicate by when you would like to receive a reply to your letter and include contact information that will allow the person to easily reach you.
  8. You may want to thank the reader for his/her (anticipated) help before ending your letter.

Claim Letter Tips:

When denying a claim be sure to:

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