How to Write the Inquiry Collection Letter

By Stacie Heaps
Professional Writer and Editor

Before you employ any harsher means, try to discover if the customer has extraordinary circumstances that are preventing him/her from making any payment. You can help maintain a good relationship with the customer and go a long way toward collecting your debt if you are sensitive to any potential problems. The Inquiry Collection Letter demonstrates your willingness to help the customer solve his/her current financial difficulty by offering new terms. If you are willing to accept a partial payment now with regular payments after that, most people in financial difficulty will be grateful for this option and agree.

Remember, it is better to collect your money through a series of payments than not to collect it at all. It is also better to work with your customers than to alienate them, because their present difficulties may resolve and they may prove to be more reliable in the future.

Tip for the first inquiry letter: Make a request for prompt payment, and add your willingness to help the customer by offering new terms for repayment.

Tip for the second inquiry letter: Use positive wording, but state firmly that the customer will pay a penalty for continued nonpayment, such as a late fee, a collection fee, or interest on the amount owed.

Unleash Your Creativity With The Power to Brainstorm

4,001 Business, Sales & Personal Letters

Can you quickly think of the right words as you write letters? Most people can't, so we asked ourselves, "What if we could simulate having a professional writer at your at your side?" After years of research and development, we succeeded. Now you can write creatively with the help of 4,001 Business, Sales & Personal Letters.

  • We wrote each letter following specific steps. Now you can have access to all those steps for all the letters, plus the entire collection of letters, along with appropriate phrases and sentences to add your personal touch.
  • View our sample compliment letters to see how phrases and sentences for each writing step can help you write creatively.

Writing your letter can be as easy as one, two, three!

  1. Find a collection letter that fits your needs and copy it directly into Microsoft Word or your favorite word processor.
  2. Or let our letter recipes guide you step-by-step through the writing process, suggesting sample phrases and sentences for each writing step. In minutes, you can write an effective collection letter.
  3. Print your collection letter and send it!

Try our Templates Risk Free for 30-Days When You Buy at

If you are not completely satisfied we will refund your purchase, so try our software today!

Easy Letters 3,001 Business & Sales Letters 4,001 Business, Sales & Personal Letters
$19.99 $29.99 $34.99
    Newer Mac OS X 10.6 and Higher
Download at the Mac App Store
Older Mac OS X—10.3 to 10.5
or 9.x with Carbon
Older Mac OS X—10.3 to 10.5
or 9.x with Carbon
Older Mac OS X—10.3 to 10.5
or 9.x with Carbon
Windows CD $24.99

Windows CD $34.99

Windows CD $39.99