WriteExpress: Letters and Templates FREE Shipping*
800-974-8339 US Toll Free
801-374-1188 Other Countries
About Us | Site Map Cart Cart
Home > Sample Business Letters | Business Letters | Sales Letters

Get letters for:
Acceptances
Acknowledgments
Advice
Announcements
Apology
Applications
Appointments
Appreciation
Approvals
Authorizations
Cancellations
Claims
Collections
Complaints
Complaints -
   Responding to

Compliments FREE 
Condolences
Confirmations
Congratulations
Cover Letters
Credit
Delegation
Directives
Disagreements
Discipline
Dismissals
Encouragement
Endorsements
Errors
Farewells
Follow-Up
Fundraising
Get-Well
Gifts
Goodwill
Government
Holidays
Inform/Notify
Inquiries
Introductions
Invitations
Job Offers
Love
Orders
Persuasion
Recommendations
References
Referrals
Refusals
Reprimands
Requests
Reservations
Resignations
Responses
Sales
Social Events
Suggestions
Sympathy
Terminations
Thank You
Transmittals
Welcome

Broad Categories:
Employment
Goodbye
All Categories
All Letters

Active and Passive Voice

Stacie Heaps, Professional Writer By Stacie Heaps
Professional Writer and Editor

Need the right words for your letters?
Letter-writing: Business, Sales and Personal Letters Say it right with professional letters. Learn with:

  • Must-know tips
  • Helpful writing steps
  • Letters writers agree work the best
  • Choice sentences and phrases for each step

NEW! 4,001 Business, Sales & Personal Letters

In most cases and with most styles of writing, the active voice is preferred to the passive voice. The active voice is stronger than the passive, and it therefore produces more powerful sentences.

If the subject of the sentence is the person or thing doing the acting, then the verb is in active voice.

Examples:

My boss made the decision yesterday.

Doug coordinated the meeting in Paul’s absence.

We proposed the change last week.

The computer just crashed.

If the subject of the sentence is the person or thing receiving the action, then the verb is in passive voice. The passive voice is created by writing a form of the verb to be with the past participle form of a verb. Such forms often include a by phrase after the verb phrase to indicate who performed the action. In addition to being less direct, the passive voice is also generally wordier than the active voice.

Examples:

The decision was made by my boss yesterday.

The meeting was coordinated by Doug in Paul’s absence.

The change was proposed (by us) last week.

Using the Passive Voice

There are times when the passive voice is preferred, however. For example, the passive voice is necessary when the person who acted is unknown.

Examples:

The package was sent to me last week. (We do not know who sent the package.)

The company was founded in 1992.

Many acts of service were performed without our knowledge.

The passive voice is also a good choice when the doer of the action is unimportant.

Examples:

The roads were cleared early this morning.

The mess was cleaned up before we arrived.

In the business world, important decisions are made every day.

The tickets were sold out last month.

Moreover, the passive voice is appropriate when you want the emphasis of the sentence to be on the action, rather than on the person who performed the action. To shift the emphasis to the person acting, we use a prepositional phrase beginning with by.

Examples:

The message was delivered by John this afternoon.

The decision was made by the directors to sell the building.

Property in this town has been bought and sold by various investors over the years.

Several years ago the company was sold to our competitors by a man from the East.

And finally, the passive voice is useful when you want the doer of the action to remain anonymous.

Examples:

Last night the announcement was made that 300 employees would be laid off.

Three million dollars was donated to the foundation on Tuesday.

The cookies and other treats were delivered to the children while they were playing outside.

Also see the article entitled “Conciseness.”

Revising Passive Sentences

When changing a passive construction to the active voice, make sure that you keep the same verb tense.

Original:

Every day donuts are bought by our human resources representative.

Not:

Every day our human resource representative bought donuts.

But:

Every day our human resource representative buys donuts.

Original:

That movie was produced by Jonathan Doe, I believe.

Not:

Jonathan Doe had produced that movie, I believe.

But:

Jonathan Doe produced that movie, I believe.

Original:

The decision has already been made by the managers.

Not:

The managers had already made the decision.

But:

The managers have already made the decision.

Again, when deciding whether to use the active or passive voice, think about the purpose of the sentence and the audience for whom it is intended. Then determine which part of the sentence is more important—the action itself or the person or thing doing the acting—and write accordingly.

Choose the best letter-writing software for you
 With each larger product you get all the content and functionality of the previous product, PLUS more! Business Letters
Easy Letters

Good
3,001 Business & Sales Letters
3,001 Business
& Sales Letters

Better
Letter-writing: 4,001 Business, Sales & Personal Letters
4,001 Business, Sales
& Personal Letters

Best
Number of letters 2,200+ 3,001+ 4,001+
Number of letter-writing topics (situations) 500+ 560+ 1206
Learn from must-know tips and writing steps
Find inspiration with handpicked sentences
Springboard creativity with helpful phrases
Sell more with 900+ new sales letters  
BONUS! Capture attention with 165 power words and phrases  
BONUS! Create benefit statements with 450 power action verbs
FREE GIFT! Find rhymes fast with our 93,000-word rhyming dictionary  
FREE GIFT! Find words by their sounds with our phonetic dictionary (Windows only)  
NEW! Raise money with 100 more fundraising letters    
NEW! Express sentiments with 687 more love letters    
ZDNet Five-Star AwardOur Guarantee
Buy With Confidence
Business Letters
Easy Letters
3,001 Business & Sales Letters
3,001 Business
& Sales Letters
Letter-writing: 4,001 Business, Sales & Personal Letters
4,001 Business, Sales
& Personal Letters
$19.99
Download Now
$24.99
$29.99
Download Now
$34.99
$34.99
Download Now
$39.99

Click to verify BBB accreditation and to see a BBB report. Secure ordering powered by Yahoo! Yahoo Shopping Top Service Award
We accept Visa, Master Card, American Express and DiscoverAcceptance Mark

HACKER SAFE certified sites prevent over 99.9% of hacker crime.

Shop With Confidence
Shopping Services
We are Here to Help

Home | Products | Site Map | Awards | Sample Business Letters | 
Español | FAQ | Become an Affiliate | Support | Jobs | Hot Deals


© 1996-2008 WriteExpress Corporation. All rights reserved. WriteExpress® is a registered trademark of WriteExpress Corporation.