Correct an Error In a Payment Made or Received

Dr. Mel Luthy, Chief Editor

Sample Letter #1

According to my contract, I should have received an additional 18% of my nine-month salary for teaching during the summer months. The check I received equals only 9% of my nine-month salary. Perhaps there was a misunderstanding regarding the length of my service, but my contract should clarify that.

In any case, I will appreciate your checking your records and correcting this error. I have enjoyed the summer work and look forward to the regular school year.

Sample Letter #2

As I reviewed my payments for this past month, I realized that I wrote the wrong amount on the check I sent to cover my July charges. I paid $660 for a billing of $460. Rather than crediting my account, please refund the $200 as soon as possible. If you have any questions, please call me at 555-5555. Thank you for your prompt attention to this matter.

Sample Letter #3

I mailed a check for the wrong amount as payment on my account. I meant to tender $45.01. Instead, I wrote the check for $450.10. Quite a mistake! As $45.01 would pay off my account in full, I would like the balance returned to me as soon as possible.

Sample Letter #4

Your account was incorrectly credited with a $97 payment last month. In fact, your payment was $30. Your current statement shows the amount you actually paid. We at Doe's Credit Line apologize for the error. Thank you for your patience.

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