This letter is more than an acknowledgement that you have received the suggestion; it is a notice that you plan to implement it. Write this note in a positive, complimentary tone.

Thank you for taking the time to outline a better way to process our orders.

It seems so obvious now that you mention it. Yes, we need to make this change. Thanks for calling it to our attention.

John and I have studied your suggestion, and have concluded that we should incorporate it into our standard operating procedures.

Thank you for calling our attention to the problem in the parking lot. We plan to follow your excellent suggestion for handling this congestion.

We have had several suggestions regarding the holiday work schedule, but yours seems to be the most equitable. We plan to give it a try.

Your memo suggesting that we hire a third accountant to handle the overseas accounts has convinced us that the need is real.

Your suggestion that we begin marketing in the Springfield area is an idea whose time has come.

I take my hat off to you! You have come up with a great idea!

a very creative solution
an idea whose time has come
appreciate your suggestion
appreciate your taking the time
as you point out
for calling it to our attention
for calling our attention to
for outlining a better way
has convinced us
have come up with a great idea
have studied your suggestion about
have had several suggestions regarding
plan to give it a try
plan to follow your
seems to be the most equitable
seems so obvious now that you mention it
suggestion caused me to rethink
suggestion makes good sense when you realize
take my hat off to you
thank you for taking the time to
think it is a great idea
we need to make this change
welcome your suggestion
your carefully thought-out suggestion
your suggestion that we
your innovative idea
your memo suggesting that we

I have passed it on to the editor of our newsletter for inclusion in the next issue.

Please inform your division that we will follow these new guidelines, effective June 1.

I will discuss your ideas with the executive committee on Thursday to see when we can make the change. I will let you know as soon as they inform me.

I will ask the public relations director to call you so you can work this out together.

We have asked John Doe to follow through on this decision. He will be in touch with you shortly.

I have sent your outline to the dean. After he has had time to review it, we will know better how to proceed with the next phase.

I will present your solution at the next meeting.

at the next meeting
be in touch shortly
be discussing your ideas with
change will take place on
determine when we can
discuss this further
discuss your ideas with
follow through on this
have passed it on to
have concluded that we should
have sent your outline to
implement the new procedure after
include it in the next
incorporate it in our
is reviewing
know better how to proceed when
let you know
make the change gradually
plan to follow your
plan to meet with
please inform your division
present your solution to
would like you to meet with

According to my calculations we should be able to increase revenues by 15%.

I can see how doing it your way will eliminate the bottleneck that we always experience during the holiday season.

I think it is a great idea that should really lift employee morale.

With the change, we should be able to reduce annual premium payments without any loss of coverage.

The change will result in an added measure of safety for the evening workers. It feels good.

As you point out, this procedure will do away with the need to sign in each day.

This procedure will help customers access their local distributors immediately.

according to my calculations
an added measure of
as you point out
give more opportunities for
implementing this will eliminate
increase customer confidence
shorten the time needed for
should be able to increase
should see an improvement in
should be able to reduce
should boost morale
the change will result in
think it is a great idea
will reduce wastage
will help customers to
will do away with
will help employees to
would broaden our
would gain the support
would get done on time

Excellent suggestions like yours have helped this company grow to its present stature.

Thank you! You deserve a lot of credit for this.

Our thanks to you and your staff for caring enough to help in this way.

Thanks for helping us improve our service.

I sincerely appreciate the time and interest you have taken in this matter.

On behalf of management, I extend our sincere appreciation.

Your suggestion earns a place in our "Best Suggestion" club. You will receive a plaque as a token of our appreciation.

appreciate your help
are always grateful for
are always happy to
as a token of our appreciation
deserve credit for
excellent suggestions like yours
extend our sincere appreciation
for taking the time to
for caring enough to
for helping us to
look forward to
on behalf of management
our thanks to you and your staff
please feel free to
sincere desire to improve
sincerely appreciate your
thank you for
the interest you have shown in
the contribution you have made to
to improve our service
will look out for further suggestions
your willingness to
your helpful contribution

Thank you very much for the "customer helper" idea. As head of our sales department, I will immediately implement your suggestion of assigning a sales representative to customers planning home improvement. We are sure our customers will appreciate this additional service.

When you next return to your neighborhood store, an employee will greet you, review your home improvement needs, and assign a knowledgeable salesperson to you. As you are aware, our policy is to please our customers, and we appreciate ideas like yours that help us to serve our customers in a more efficient manner.

As our stores continue to profit, we know that the store managers will also be grateful for customers like you who help them improve their service.

Thank you for your suggesting that we maintain "nonsmoking floors" in our hotels. You were correct in noting that our policy, until now, has been to provide both smoking and nonsmoking rooms on each floor of our hotels.

Our management has looked into this policy and decided on a change. You will be glad to hear that we have agreed to implement your suggestion by maintaining smoke-free zones in each of our hotels.

We certainly thank you for your timely suggestion. Since our guests' safety and comfort are our main concern, you can be certain that we appreciate comments like yours that help us achieve this goal.

Every once in a while an especially interesting and cost-saving idea comes across my desk. Such is the case with your suggestion that we provide demonstrations in our stores' produce departments.

You are right in suggesting that we may reduce store losses and increase customer satisfaction if we show customers how to choose fruits and vegetables for their particular needs. Our management has decided to implement your idea by providing weekly demonstrations in each store's produce department.

My office is grateful for every employee suggestion that we receive. We consider every idea and some, like yours, become part of how we do business.

I want you to know how much we appreciate your suggestion to incorporate an electronic scheduling system. We discussed your proposal at our last staff meeting and decided to implement it next month. Without question, such a software system will save the company both time and money. Keep up the good work. Doe Corporation is successful because of thoughtful employees like you.