A brief letter acknowledging good service, low prices, and professional courtesies reinforces a solid business relationship. More likely than not, the receipt of such a letter will ensure you future good service.

I want to tell you that I have already received the shirt that I ordered through your mail-order catalog.

Thanks for telling me that I could purchase your company's books for less through the club plan.

After doing some comparison shopping, we were pleased to learn that your company really does offer the area's most competitive prices.

Thank you for your help in locating the newspaper article I was searching for yesterday.

Springfield welcomes businesses such as yours. Your reputation for good service has preceded you.

all your years of service to
am so very pleased with
by the very nature of your business
exactly what I was searching for
express our appreciation for
for all your hard work
for your assistance with
for telling me that
for your willingness to
for your dedication to
have once again confirmed
is sincerely appreciated
is a pleasure to deal with
offer the most competitive prices
on behalf of
thank you for
thanks a million for
the interest you show in
the first time I have
to each one of you
want you to know
was so impressed with
were pleased to learn
what a delight it has been
your company really does
your reputation for

Thank you for your quick processing of my order, especially when I couldn't find my gift certificate.

It is very rare these days to find a salesperson who values customer satisfaction more than a sale.

When we first received your business flyer, we were a little skeptical about its claims. But we now know that your business keeps its promises.

Unlike so many contractors we have had to deal with, John Doe arrived on time for his appointment, explained the problem to us in simple terms, and followed up to ensure our complete satisfaction.

Not only are your prices unbeatable and your service unparalleled, but your vast selection of merchandise is a welcome surprise in a small town such as ours.

a job well done
a pleasure to deal with
after having to deal with
an outstanding salesperson
are glad we found you
at unbeatable prices
best thing to happen to us
clear explanation in nontechnical terms
customer-oriented service
doing a remarkable job
explained the problem clearly
followed up to ensure
for working so hard
for doing such a wonderful job
for going the extra mile
for your pleasant manner
greatly appreciate your
has not gone unnoticed
have saved us countless hours
in a very timely fashion
is rare these days to find
must credit you with
off to an excellent start
particularly appreciated the way
puts stock in quality
really made a difference
salespeople always make a point of
someone who values honesty
such a generous gesture
thoughtful attention to detail
was a welcome surprise
was especially pleased with
were a little skeptical about
were looking for a company like yours
when we first received your
will recommend you
with the help of your
your vast selection of
your service is unparalleled
your prompt and reliable
your tireless effort to

I want to compliment your organization on its speedy handling of my order. I look forward to doing business with you again.

Rest assured that your integrity has secured my confidence and future business.

We will be glad to pass on the good news to all our friends. Thank you!

In short, John is a rare commodity. Actions like his build your reputation as a customer-centered operation.

Thank you for coming to my aid. I will know where to turn for assistance in the future.

We look forward to your presence in Springfield for many years to come.

accept our heartfelt thanks for
am not surprised that
appreciate the effort you put into
because of employees like you
build up your reputation for
contributed to the success of
for coming to my aid
for many years to come
glad to tell our friends about you
glad to recommend you
has secured my confidence and future business
has won us over
have not been disappointed
hope you will continue to
if only there were more like you
in the future
it's nice to see that
it's a pleasure to deal with
it's nice to find
keep up the good work
know where to turn next time
look forward to
next time I need
off to an excellent start
our continued association
rest assured that
sincerely appreciate the
thank you for
thoughtful attention to
to each one of you
was very impressive
your efforts have

I want to compliment one of your excellent employees, Jane Doe. She went to great lengths to help me when my checking account was thrown into turmoil by some forged checks. I have always received quality service at your bank branch, and Ms. Doe's extended help is a prime example of this. She knew just what to do to solve my problem quickly and restore the money to my account.

Such service builds great working relationships. I will bring all my banking needs to the Springfield Bank from now on.

I want thank you for the excellent service I received at the Springfield Service Center this week.

The repair estimates I had received from other garages left me with little hope of a low cost repair; however, your mechanics found the problem in a faulty $12 switch and replaced it at no charge because they had serviced the car so recently. Having a mechanic that one can trust gives a welcome sense of security in today's world. I will recommend Doe Auto to all my friends.

We have been shopping far and wide for the best price on bulk reels of nylon rope and are pleased to find that you are as good as your word. Your prices are at least three percent lower than your closest competitor's. When we deal in significant quantities, even a small price break can mean large savings. You make a good point in your radio ads that "there is no substitute for low prices." We hope you will continue to offer savings on the commodities we need.

Congratulations on manufacturing such fine knives, and thank you for your prompt service in exchanging those knives that were sent to me by mistake.

Not only is your cutlery reliable and durable, but your company's good reputation for accepting all returns is proven in this instance. I certainly will order Doe products again.