Topics for Order Letters

Letters for these topics are found in WriteExpress Easy Letters. To get the entire collection of 2,000+ letters, Click HERE!

1. Acknowledge an order or subscription
2. Announce a new product or service
3. Cancel an order
4. Change an order
5. Complain about a delay in an order
6. Confirm the receipt of a package or other item(s)
7. Confirm an order you have made
8. Confirm receipt of an order from a customer
9. Confirm the sending of a package or other item(s)
10. Decline orders but offer an alternate or substitute item
11. Decline orders or requests for information
12. Demand satisfaction on a mail order transaction gone bad (suspected mail fraud)
13. Introduce a catalog, brochure, or other sales literature
14. Introduce a product or service
15. Make a reservation
16. Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise
17. Notify a customer that a shipment has been delayed or that merchandise ordered is not available
18. Notify a customer that you have shipped an order
19. Request information on a product or service
20. Request a discount or a complimentary product or service
21. Request estimates or bids
22. Request additional money or information before you can fill an order
23. Request a rush order
24. Respond to an inquiry about products or services
25. Solicit mail orders for your product
26. Thank a customer for a payment
27. Transmit a payment
28. Transmit a shipment of merchandise that a customer has purchased
29. Welcome a new account or an account reactivation

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