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Answer a Request For Information on a Product or Service

By Dr. Mel Luthy, Chief Editor, WriteExpress.com

Sample Letter #1

Thank you for expressing interest in our retail record. The information on the number of units we sell each year will not be available until after March 15. If you still need the information at that time, I suggest you call Jane Doe at 555-5555. If I can help in another way, please don't hesitate to call. Thank you for your interest.

Sample Letter #2

Thank you for your interest in our innovative floor plans. In answer to your question, we offer three plans from which to choose. I have enclosed a sketch of each for your review. If you have any questions, please call our secretary at 555-5555. She can also schedule an appointment for you to meet with one of our agents.

Sample Letter #3

Thank you for your recent inquiry about Doe Vita-Heart products. I am enclosing a copy of the study you requested. As you can see, over 80% of those tested lowered their cholesterol levels significantly after using Doe's Vita-Heart products for just eight weeks. Our herbs and vitamins are completely natural because we gather them from food sources. I hope you will find this information helpful in deciding whether you would like to try Vita-Heart supplements. If you wish to speak to one of our consultants, please call 555-5555 or send a card to this address, and a representative will call on you. Thank you for your interest in Vita-Heart.

Sample Letter #4

Thank you for inquiring about Doe Corporation. Enclosed are details about Doe systems specifications and current prices.

As a U.S. manufacturer of world-class memory components and circuit boards for nearly two decades, Doe has built a reputation for outstanding manufacturing and support. This experience and passion for excellence extends to our leading edge computer systems. With our solid technical expertise and accommodating service, you will get the best value for your money.

Please let us know if you have any questions. Our representatives are waiting to answer your call at 555-5555. We are excited to hear from you and look forward to filling your needs.

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