Copy a Letter
Example Letter #1
I thought you would like to know the outcome of our conversation last Tuesday. We are seriously considering your suggestion that we solicit input from all personnel through an e-mail "brainstorming" bulletin board. Thank you for your insight.
Our company's success depends upon both the collective and individual innovation of our employees. Your bulletin board suggestion may encourage employees to speak up more frequently.
Your idea should become a reality in a very short while. Thanks for your help.
Example Letter #2
I found your suggestions for improving quality control very interesting. You made some very good points. Please plan to present your ideas in our next staff meeting, Monday at 9:00 a.m. I will put you on the first part of the agenda. I sincerely appreciate your interest in helping us improve our process.
Example Letter #3
I recently received the following suggestion from John, who seems to have a good grasp of the issues confronting his team. Would each of you please review his suggestion and be prepared to ask him questions about it in our Monday meeting. We thank you for your interest in making Doe Corporation more productive.
Example Letter #4
I just reviewed your innovative suggestion for reducing the number of inventories we take each month. John Doe and I meet each week, and I will bring your idea to his attention. I sincerely appreciate your interest in the future of our company.
A brief letter acknowledging an employee's suggestion is a good investment in company growth and employee morale. You may wish to meet personally with the employee to get a full explanation of the suggestion. If you are responding by e-mail, you might send copies, including the original suggestion, to other interested persons. Send the letter within a day or two of receiving the suggestion.
1 Thank the employee for the suggestion. Make sure the employee understands which suggestion you are acknowledging.
2 Explain how you or others will consider the employee's suggestion, and when he or she can expect a reply.
3 Express sincere appreciation for the employee's idea, insight, or suggestion.