45 Error Letters, Plus Guides and Samples
Show kindness and gratitude, discuss the error and then close with resolve!
Choose a topic to view example error letters:
Correct your own error in a transaction
Correct a customer's error or assertion
Correct an error in a payment made or received
Correct an official's mistake on your taxes
Explain an error you have made
Inform customers of a misprint
Request correction of a billing error
Request correction of an error in a check
Request correction of an error in a credit report
Request correction of an insurance company's error
More Error Letters
Example Letters if You Made an Error:
Apologize for a defective, damaged, or incomplete product
Apologize for a missed deadline
Apologize for a shipping delay or error
Apologize for an invoice or billing error
Apologize for betrayed trust
Apologize for damaged property
Apologize for hurt feelings
Apologize for missing an appointment
Apologize for missing an event or for overlooking or forgetting someone
Apologize for missing or being late to a meeting or appointment
Apologize for offensive behavior
Apologize for poor or inadequate service
Apologize for providing incorrect or incomplete information
Apologize for sending a collection letter by mistake
Apologize for someone else (business)
Apologize for someone else (personal)
Apologize to an employee or employees
Write a business apology
Write a personal apology
Example Letters if Someone Else Made an Error:
Complain about a billing error
Complain about a faulty delivery or a shipping error
Complain about an unfair insurance payment or settlement
Complain about poor facilities or equipment
Complain about poor service or a faulty product
Complain about receiving damaged goods
Confirm an error correction or revision
Disagree about benefits (social security, retirement, insurance, etc.)
Disagree with a bill, rent payment, or other financial issue
Disagree with a subordinate, a superior, or a person in authority
Inform a customer that the check you received was not signed or the payment was not in the envelope
Write a disagreement letter
