Copy a Letter
Example Letter #1
All I can do is offer my sincere apologies for missing our appointment this afternoon. Of all this year's meetings, this was the one I wanted and needed to attend. I had no idea we would be held up in the holiday traffic for so long. I have resisted buying a cellular phone, but today's frustration has convinced me that I must get one. I hope I can still have a chance to present my proposal to you and Mr. Doe. My sincere thanks for your patience and consideration.
Example Letter #2
Please forgive me for missing our Tuesday appointment. I realize that you had to rearrange your schedule only to be frustrated. Ever since we agreed to hold the meeting, I have looked forward to exchanging ideas and deciding on a plan of action. Somehow, I thought the meeting was at 11 a.m. so I spent the time in my office preparing a presentation. From now on, I will check my calendar first thing in the morning. Can we reschedule? I am still very interested in meeting with you. And again, please forgive my temporary absent-mindedness.
Example Letter #3
I apologize for coming late to the division meeting this morning. One of my staff came to my office with a serious personal problem and I had to make a choice. I stayed to talk with him. I realize that I missed an opportunity to give my report. I hope I can still give it in our next meeting. I know it must be frustrating for you to not have my information at the outset. I fully support the division's initiatives and want to do my best to contribute to them.
Example Letter #4
I am sorry I missed our appointment yesterday. I had been looking forward to our meeting today, but when I rechecked my calendar I discovered that the meeting was, in fact, scheduled for yesterday.
I realize how busy you are and that your time is valuable, but I hope this oversight will not prevent us from rescheduling our appointment. Meeting with you means a great deal to me, and I assure you, this will not happen again.
Write this letter as soon as possible after the incident. Don't apologize unless you plan to take full responsibility, and don't blame anyone.
1 Begin with a straightforward apology.
2 Indicate that you understand the seriousness of your absence and that you value your relationship with the reader. You may want to explain your lateness, but don't blame anyone.
3 Acknowledge your reader's frustration, if appropriate, and end with a positive statement.