
124 Example Order Letters, Plus Guides and Samples
Choose a topic to view example order letters:
Cancel an order
Change an order
Complain about a delay in an order
Demand satisfaction on a mail order transaction gone bad (suspected mail fraud)
Make a reservation
Notify a customer that a shipment has been delayed or that merchandise ordered is not available
Notify a customer that you have shipped an order
Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise
Request a rush order
Request additional money or information before you can fill an order
Sample Letters for Topics Related to Orders
Acknowledge an order or subscription
Announce a new product or service
Confirm an order you have made
Confirm receipt of an order from a customer
Confirm the receipt of a package or other item(s)
Confirm the sending of a package or other item(s)
Decline orders but offer an alternate or substitute item
Decline orders or requests for information
Introduce a catalog, brochure, or other sales literature
Introduce a product or service
Request a discount or a complimentary product or service
Request estimates or bids
Request information on a product or service
Respond to an inquiry about products or services
Solicit mail orders for your product
Thank a customer for a payment
Transmit a payment
Transmit a shipment of merchandise that a customer has purchased
Welcome a new account or an account reactivation