Confirm the Sending of a Package or Other Item(s) • Letter Templates and Guides

How to write this letter:

1State specifically what you mailed and when. Refer to previous contact with your reader, if necessary.
2Suggest what your reader should do if he or she has not received the item(s), or if there is a problem with the item(s) received.
3State what, if anything, you plan to do next.
4End with a pleasant expression.


The purpose of this letter is to confirm that you have sent an item or items to your reader. Your letter should be brief and businesslike.

Example Letter #1


This letter is to confirm that the housing information you requested has been sent to you today via the postal service. If you do not receive the package within one week, please call me immediately. Also, please let me know if the package was delivered intact. After you have had time to review the information, I will call you to discuss matters further.

As always, I appreciate all you do and look forward to future business with you.

Example Letter #2


The replacement parts for your train were shipped today by UPS. For an updated progress report on the whereabouts of the package, you may call at 555-5555. The confirmation number is 123. If there are any problems with the parts, please call me direct at 555-4444. Otherwise, I will call you next week to see if everything is okay.

We are happy to be of service to you and want Doe toys to always have a special place in your heart.

Example Letter #3


Last Saturday, May 6, I mailed you a package containing some valuable family photos. I mailed them to 1600 Main Street in Springfield. I am following up because I expected to hear from you regarding the photographs. Please let me know immediately whether you have received the package, so I can trace it through the shipper, if necessary. I look forward to hearing from you.

Write Your Letter Step-by-Step


State specifically what you mailed and when. Refer to previous contact with your reader, if necessary.

Example Sentences for Step 1

Example Phrases for Step 1

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