Copy a Letter
Example Letter #1
Jane, this is the hardest letter I have ever written. I feel terrible that I let John know you were planning to leave the firm. We were discussing pending changes, and I foolishly mentioned the possibility without remembering your concern. I didn't say it would happen, but I obviously said too much.
I don't blame you for being very upset with me. I can only ask your forgiveness and try to make it up to you somehow. I value your friendship very much and hope it can continue in spite of my stupidity.
Example Letter #2
John, please forgive me. I had no right to tell anyone about your thoughts of resigning. I can only imagine the shock and disappointment you felt towards me. This incident has been a harsh teacher of the importance of keeping personal information confidential. I only hope I can regain your trust by assuring you such carelessness will never happen again. Friends like you are hard to find, and I very much want to continue our rewarding association.
Example Letter #3
I apologize for the distress I have caused you. I promised that I would keep your plans for next year confidential. At the party last night we were discussing prospects for the new year, and I heard myself revealing your plans. This was a terrible breach of confidence. Please forgive me. I value your friendship and will work hard to regain your trust.
Example Letter #4
I want you to know how terribly sorry I am for my poor judgment in accepting a date with your former fiancee, John. When he asked me to go to the concert with him I was excited because the show was sold out and I really wanted to go. But, I didn't think enough about how you would feel about my going with John where you had planned to go.
I hope you can forgive me for being so insensitive. Our friendship is too important to me to jeopardize it. I am truly sorry for hurting you this way.
Example Letter #5
I apologize for writing a personal check on the club account. I was in a hurry and inadvertently pulled the wrong checkbook out of my purse when I paid for groceries. I didn't realize what I had done until the next bank statement arrived.
As the treasurer, I am aware of the position of trust in which I have been placed, and have always been very careful up till now to fulfill my responsibilities with integrity. I paid the money back as soon as I realized what had happened, and assure you that I will be more careful in future, but if you feel it necessary to replace me, I will understand.
Write this brief letter as soon as possible after the incident. Don't apologize unless you plan to take full responsibility. Focus your comments on the actions you are taking to rectify the situation, not on the damage done. A sincere, well-worded apology, coupled with action, goes a long way towards patching up a damaged relationship. Although it is best to apologize face to face for a betrayed trust, or with a handwritten note, these tips will help you organize your thoughts.
1 Begin with a straightforward apology.
2 Acknowledge the reader's frustration.
3 Express remorse about what you did, ask for forgiveness and, if appropriate, mention any action you will take to remedy the situation.
4 End with a positive statement, if appropriate.