Copy a Letter
Example Letter #1
I feel terrible about not mentioning the contribution your group made to our fall festival last month. In my attempt to single out the newcomers for some recognition, I simply overlooked the chorus.
Your group has always been such a major part of the event that I guess I have almost taken them for granted. I apologize. Please forgive me and accept my sincere thanks for all you and they have done to make our festival so successful.
I plan to mention your continuing contribution in our next monthly newsletter. Please accept my personal thanks and apology.
Example Letter #2
I am sorry that I was unable to attend your retirement open house, but I was at the hospital greeting our new arrival.
I wanted to tell you how much I appreciate the help you have given me over the past fifteen years. You have been a wonderful mentor, and I hope I can be as caring and helpful to others as you have been to me.
My best wishes to you in your retirement.
Example Letter #3
I am so sorry we overlooked you on our guest list. Of course we were looking forward to seeing you at the wedding, and were very upset when we realized we had forgotten to invite you. Allow us to assure you that this was a simple oversight, and that if we could turn back time, you would be the first to receive an invitation. We will be sending you a copy of the professional videotape we had taken at the wedding. We look forward to seeing you soon after the honeymoon.
Example Letter #4
Please accept my sincere regrets for being unable to attend your daughter's wedding last weekend. Due to a family emergency I had to go out of town suddenly and was unable to let you know in advance that I would not be able to come. I am sure it was a lovely occasion and I am very sorry to have missed it. Please convey my disappointment to Jane, and wish her and John much happiness in the years to come.
Write this brief letter as soon as possible after the incident. Focus your comments on what you are doing to rectify the situation rather than on the damage you may have caused. A sincere, well-worded apology coupled with action can go a long way toward patching up a damaged relationship.
1 Begin with a straightforward apology.
2 Mention any action taken to remedy the situation. You may wish to explain, but do not excuse, your offense. End with a positive statement.