Thank a Customer or Client • Letter Templates and Guides

How to write this letter:

1Express specific thanks.
2Continue with additional explanations, questions, or requests.
3Close with an expression of good will.


Expressing sincere appreciation for the customer's business is the major purpose of this letter, but you may also include some information that you want the customer to have, or a request for information that you need. A personal touch will add credibility to your expression of thanks.

Example Letter #1


Let me take this opportunity to thank you for choosing Doe Fire Extinguishers to provide your company the finest extinguishers and servicing. We are proud to welcome satisfied clientele and look forward to many years of working together.

If you have any questions about our equipment or service, we invite you to call us immediately at 555-5555, and we will be happy to assist you.

Once again, thank you for your business.

Example Letter #2


I want you to know how much we enjoy serving your hardware needs and consider you a special customer. Of course we appreciate your orders, but we also appreciate the positive lift we get from your visits. As a token of our appreciation, I am enclosing a coupon worth 10% off your next purchase. Come visit us soon.

Example Letter #3


Thank you for trusting us to be your source for top quality sporting goods in Springfield. We appreciate your kind expressions of appreciation, and are especially grateful for the recent order of basketball uniforms for your company team. Your colors are nicely coordinated and your logo is plainly visible. We hope the players will be pleased.

Thank you for choosing Doe Sporting Goods to supply team equipment this season. We look forward to sharing your success.

Example Letter #4


After our Friday meeting I was thinking about our business relationship and how fortunate I am to work with you. I want you to know that there are few people I respect as much as I do you. I enjoy working with you and hope we can continue to have opportunities to work together.

Example Letter #5


I would like to take this opportunity to thank you for your cooperation in recently completing your dental treatment.

Restoring the patient to a higher level of dental health is our goal. After initial diagnosis and necessary appointments have been made, it is a source of satisfaction and accomplishment for both the patient and the doctor.

With conscientious home care and periodic dental examinations, you can look forward to excellent dental health.

Write Your Letter Step-by-Step


Express specific thanks.

Example Sentences for Step 1

Example Phrases for Step 1


Continue with additional explanations, questions, or requests.

Example Sentences for Step 2

Example Phrases for Step 2