Demand Payment on a Delinquent Account — Collections 5 of 6 • Letter Templates and Guides

How to write this letter:

1Mention the previous letters you have written and discuss their content.
2Call attention to the fact that you have been patient and accommodating.
3Demand payment.


Unlike earlier letters, this one should carry a demanding, rather than a requesting, tone. Although this letter is less friendly than other letters, it should still make it easy for the customer to respond.

Example Letter #1


We have been most patient, but you have failed to respond to our four previous notices.

We now have no alternative but to require immediate payment. Failure to respond may lead to legal action.

Please mail your check today.

Example Letter #2


This is your fifth notice regarding your delinquent account balance.

You owe $532.14, including interest. Up until now, we have avoided aggressive collection action, but we require your payment now.

Example Letter #3


You have ignored my last five written requests to remit your balance due of $674.98. I have been more than patient in this matter, but now I must demand payment. If you wish to avoid having this matter turned over to collections, I must have your payment on my desk by 5:00 p.m. on November 5.

Example Letter #4


I have been authorized to refer your account to a collection agency. I do not believe this action to be necessary, if you will make some effort to cooperate with us. In the hope that you will cooperate, I am delaying further action for ten days from the date of this letter. Should you fail to make payment within that time, I will authorize Kansas Business Bureau on November 1 to proceed against you in appropriate ways to collect the balance of $603.40. This is your final opportunity to arrange for payment directly to us. I urge your cooperation.

Please make payment to:

Doe Corporation

1600 Main Street

Springfield, Kansas 12345

Example Letter #5


After four reminders, I can no longer believe that your failure to pay the $777 you owe is an oversight. Having received no response to my suggestion that you call to make payment arrangements, I must insist that you pay the balance due immediately.

If I do not receive the money by 5:00 p.m. on June 30, I shall be forced to take further action.

Write Your Letter Step-by-Step


Mention the previous letters you have written and discuss their content.

Example Sentences for Step 1

Example Phrases for Step 1