Acknowledge the return of an item for exchange, refund, or credit

Tips: Since the reader may be dissatisfied or defensive, make this letter especially courteous. You may wish to apologize for the inconvenience, but emphasize that you are making restitution.

Need to write this acknowledgment letter?

Don't be stuck for words when inspiration can be easy: We offer several model letters for this topic and hundreds more. Trust in the words and experience of professionals. Learn from their expert tips and guidelines.

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